Frequently Asked Questions

Find answers and general information quickly.

FAQS

What is the difference between content templates and custom content?

Our content templates are readytouse visual animations designed for fast deployment. They include seasonal themes (Christmas, Easter, Valentine’s Day, Halloween) as well as generic branding loops. 
Custom content, on the other hand, is fully tailored to your brand: logo animations, product visualizations, storytelling sequences, or any creative idea you want brought to life. If you can imagine it, we can animate it. 

How quickly can I deploy the Sphere for a campaign?

The Holovision Sphere is built for speed and simplicity. Most clients can have their installation up and running within minutes: mount, power on, upload content — and you’re live. 
For larger setups (clusters, themed installations, or multiunit displays), our team can support you to ensure everything is campaignready right on schedule. 

What are the mounting and power requirements?

The RS230 is lightweight (only 1kg) and designed for easy pendant mounting, making it ideal for shop windows, ceilings, trees, and display structures. 
It operates on DC12V and includes a durable outdoorrated cable. No complex infrastructure needed — any standard power feed is sufficient. We can advise you on the best placement for maximum visual impact. 

Does Illumiware provide installation and aftersales service?

Absolutely. Illumiware is backed by the technical and creative expertise of Painting with Light. We offer: 

  • Installation support (remote or onsite) 
  • Content setup assistance 
  • Operational guidance for your team 
  • Aftersales service including troubleshooting, replacement parts, and content updates 
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